Job Description

Pueo is known for bringing the best talent and unique tools to every opportunity. Pueo's Parliament (aka workforce) is composed of professionals who are seeking the opportunity to work in a business organization that thrives on career development and independence. In support of mission and professional growth, our Parliament has supported the development of multiple patents, proprietary tools, and applications as well as trademarked processes.

Our organization emphasizes career development across multiple career environments (at the members own pace) and ensures those who contribute broadly are properly rewarded. Pueo has four career environments where every member of the parliament can participate. Each environment has opportunities available for all levels. Opportunities are framed by an employee's desires and capabilities, and we ensure challenges, growth, and unique experiences are available for employees at all levels.

Our Career Environments (Program, Functional, Service, and Leadership) provide numerous opportunities for employees to invest in their personal growth and those things that offer fulfillment. We invest in helping our members create and execute their career development plans. Our Pods (small teams of 5 or less) are comprised of personnel with similar skillsets to ensure mentorship, understanding, and peer support.

Position Overview: The Business Intelligence (BI) Director will serve in a dual capacity: (1) directly supporting a government customer in performance management monitoring, reporting, mitigation development and execution, and (2) leading Pueo's Business Intelligence Service. This role requires a balance of customer-focused expertise and leadership in driving the BI service's success.

Primary Responsibilities

Customer Support Responsibilities:

• Performance Management: The Director of Business Intelligence will provide direct customer support as the Performance Manager for a cyber security program. This support includes, but is not limited to: Developing and executing performance metrics; tracking and reporting performance against metrics; and developing mitigation plans for addressing performance challenges.

Business Intelligence Service Leadership:

• Service Development and Execution: Lead the BI service to ensure excellence in program and project execution, business development, and proposal management.
• Personnel Management and Career Development: Oversee recruitment, training, and career development for the BI service team, fostering a high-performing and motivated workforce.
• Strategic Growth: Identify and pursue new opportunities for expanding BI service offerings through innovative solutions and strategic partnerships.
• **Business and Proposal Development:
• Exploring and shaping potential business opportunities in the Business Intelligence portfolio.
• Working different aspects of proposal development within and outside of the Business Intelligence portfolio.

Key Traits for Service Directors at Pueo

• Assertiveness. Demonstrate confidence and decisiveness in overseeing all aspects of your portfolio. Take initiative and lead with clarity and conviction.
• Command. Possess a deep understanding of your portfolio. Be able to articulate strategies and decisions effectively, defend your approach when necessary, and take full ownership of outcomes.
• Political Savvy. Exhibit strong strategic relationship-building skills across all levels of Pueo leadership, as well as with external stakeholders, partners, and clients. Navigate organizational dynamics with professionalism and tact.
• Attention to Detail. Apply rigorous focus and critical thinking to every element of portfolio management, ensuring accuracy, consistency, and high standards of performance.

Business Intelligence Service Focus Areas:

The BI Service offers a comprehensive portfolio of capabilities, including:

1. Business Intelligence:

• Comprehensive analytics support spanning mission, management, industry, and academia.
• Blended analytics, strategic communications, and project management solutions.

2. Data Analysis:

• Quantitative & qualitative analysis, data management, and visualization.
• Knowledge management and forecasting support for decision-making.

3. Strategy & PPBE Management:

• Communications, implementation, and change management.
• Enterprise architecture, process improvement, and performance management.

4. Program and Project Management:

• Cost, schedule, risk, and scope management expertise.

5. Training & Facilitation:

• Training delivery, group facilitation, instructional design, and LMS support. Curriculum development and process improvement.

Qualifications and Administrative Information:

Required:

• Education: Bachelor's degree in business or a related field.
• Experience: Minimum of 15 years of experience in business intelligence, project management, and customer-focused operations.
• **Travel: Quarterly (minimum) to Tampa, FL and future locations that have Business Intelligence assets and interests.

Highly Desired:

• Certifications:
• DAWIA Level II in Program Management or equivalent.
• Project Management Institute (PMI) Project Management Professional (PMP) certification.
• Lean Six Sigma (LSS) Green Belt certification.
• Education: Master of Business Administration (MBA).

Pueo is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. Pueo takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

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