Job Description

Job Description

Job Description

Our Core Values

The credit union is a values-driven organization. Our Core Values are at the center of everything we do and are the driving force behind our mission: We help people and communities prosper.

1. Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect.

2. Innovate Boldly – We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible.

3. Embrace the Fun! – We take joy in our work by welcoming kindness, integrity, and authenticity.

4. Own It – Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what’s right.

Position Summary

Department

Digital Solutions

The Digital Product Owner-Business Banking will play a crucial role in enhancing Valley Strong's digital presence and improving Member engagement. This position involves developing and implementing digital banking strategies to support retail, business banking, treasury, and cash management services. The analyst will collaborate with cross-functional teams to design and enhance digital banking products and services tailored to business clients. Key responsibilities include ensuring seamless integration of digital platforms, analyzing client needs and market trends, providing technical support and training, and monitoring digital banking platforms for optimal performance and security. The role also involves staying updated with industry advancements and regulatory changes to ensure compliance and innovation in digital banking services.

Essential Duties

•

Develop and implement digital business banking strategies to support Member user experience in retail, business banking, and cash management services including ACH origination, wires both domestic and international, desktop remote deposit, positive pay and other fraud monitoring.

Collaborate with cross-functional teams to design and enhance digital business banking products and services tailored to business clients.

Ensure seamless integration of digital platforms for treasury and cash management operations, improving efficiency and accuracy.

Analyze client needs and market trends to recommend new features and improvements for digital banking solutions.

Provide technical support and training to business clients on digital banking tools and applications.

Monitor and manage digital banking platforms to ensure optimal performance and functionality of digital banking systems and assist with security upgrades, patches and new feature rollouts.

Stay updated with industry advancements and regulatory changes to ensure compliance and innovation in digital business banking services.

Designs, builds, tests, implements, and maintains digital and enterprise applications

Ensures compliance with applicable regulations, internal policies, and audit standards related to digital payments and cash management services.

Designs under limited supervision and in collaboration with others, defines requirements, creates prototypes, refines tests and testing criteria, and plans development of applications and interfaces.

Tests perform unit, integration, system, and acceptance testing of work product.

Implements, develops, shares, finalizes, and executes plans for the deployment, validation, and possible rollback of work product.

Maintains and monitors performance of deployed work product, proposes improvements for work product backlog, and documents feature, or platform upgrades as needed to stay current with surrounding or affected platforms and solutions.

Upskills studies documentation and training materials for the applications, systems, platforms, languages, technologies, and processes utilized by Valley Strong Credit Union.

Analyzes requests, as well as existing applications and processes, to find better and best solutions to problems, balancing immediate needs with the strategic direction of our digital roadmap.

Educates others on the development team(s) and business partners on use of systems and applications.

• Performs other duties as assigned.

Supervisory Responsibilities

Supervisory Responsibilities

•

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

Min/PreferredEducation LevelDescription

Minimum

4 Year / Bachelor's Degree

In Finance, Business Administration, Information Technology.

Experience

Minimum Years of ExperienceComments

5

In Digital Application and platform development

Treasury and Cash Management Financial Services highly preferred.

Preferred Qualifiacations:

• • Credit Union or Bank specific systems and development experience highly preferred.
  • Jack Henry Symitar specific development work highly preferred (SymXchange, SymConnect, PowerOn, DNA etc.)
  • Experience in designing and maintaining relational database management systems.
  • Strong understanding of digital banking technologies, platforms, and applications (Alkami, Q2, Lumin, Bottomline, ACI).
  • Proven track record of developing and implementing successful digital banking strategies for Treasury and Cash Management products.
  • Familiarity with ISO 20022 payment standards and FedNow/real-time payments.
  • Understanding of digital identify, multifactor authentication, and cybersecurity in financial services.

Language Skills

Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Members and other Team Members at the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities

Must be able to process transactions in an efficient manner. Must be able to communicate policies and procedures to Members in an easily understood and professional manner.

Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

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