Director of Ecommerce (Ref: 193307) Job at Forsyth Barnes, New York, NY

WEd3Z0lzdVFHc3E0aHpRd1lXRWVPK01mMnc9PQ==
  • Forsyth Barnes
  • New York, NY

Job Description

Title: Ecommerce Director

Location: Hybrid (NYC – 3 days in office)

Salary: $155,000 per year base + benefits

Industry: Retail

Contact : Courtney.Wells@forsythbarnes.com

Brief Overview:

The Ecommerce Director will lead and scale our online retail channel, driving revenue growth, brand engagement, and customer acquisition across all digital platforms. This role oversees day-to-day ecommerce operations, digital merchandising, customer experience, performance marketing alignment, and site optimization. The ideal candidate has deep experience in fashion or apparel retail, strong analytical skills, and a passion for building a seamless, brand-forward online shopping experience.

Job Responsibilities:

  • Develop and execute a comprehensive ecommerce strategy that delivers revenue, margin, and customer growth goals.
  • Lead and mentor the ecommerce team; collaborate closely with merchandising, creative, marketing, operations, and customer service teams.
  • Own ecommerce KPIs (traffic, conversion, AOV, CAC, CLV, return rate, etc.) and consistently report performance to executive leadership.
  • Oversee digital merchandising, navigation, product presentation, and onsite content to ensure accuracy and compelling storytelling.
  • Plan and execute seasonal online product launches, collections, and promotional campaigns.
  • Work with creative teams to uphold brand identity, visual direction, and tone of voice across the digital storefront.
  • Collaborate with supply chain and warehouse teams to optimize inventory forecasting, fulfillment efficiency, shipping methods, and returns processes.
  • Monitor and improve customer service performance, policies, and communications.

Job Requirements:

  • 7+ years of ecommerce leadership experience; apparel, retail, or fashion brand experience strongly preferred.
  • Proven track record of scaling DTC ecommerce revenue and improving conversion metrics.
  • Strong analytical mindset; proficiency with platforms such as Google Analytics, Shopify/Magento/SFCC/BigCommerce, Klaviyo/Iterable, and A/B testing tools.
  • Understanding of digital merchandising, UX/UI principles, SEO, and performance marketing.
  • Excellent project leadership, communication, and cross-functional collaboration skills.
  • Ability to balance creative brand focus with data-driven performance decision-making.

Job Tags

Seasonal work, Work at office,

Similar Jobs

Mountain Capital Partners

Remote Call Center Representative Job at Mountain Capital Partners

 ...Arizona Snowbowl - FLAGSTAFF, AZ Position Type Seasonal Description (PT/FT Winter Seasonal Position) As a Remote Call Center Representative you will take calls and emails from customers answering questions or addressing any concerns they may have. Duties... 

Raw Art Works

Expressive Arts Therapist Job at Raw Art Works

 ...Job Description Job Description Why RAW? At Raw Art Works (RAW) , we believe that all young people should be seen + heard, and...  ...Development. About the Position As an Expressive Arts Therapist, you'll be a vital part of RAW's program team, leading 4-5 art therapy... 

Solo Medical Office

Medical Office Manager Job at Solo Medical Office

 ...Job Description Job Description We are seeking a Medical Office Manager strong background for Restructure and Reorganize Medical Office , followed by implementation of tools, and procedures with staff to carry it out. Once structure is in place, you will interview... 

Raytheon

Principal System Administrator Job at Raytheon

 ...threat. Our team solves tough, meaningful problems that create a safer, more secure world. What You Will Do: Provide IT systems administration in a heterogeneous RedHat Enterprise/Microsoft Windows and environment. Lead and coordinate the Red Hat Installation and... 

Air Comfort, Inc

Dry Cleaning Presser Job at Air Comfort, Inc

A Cleaner World, a leading dry cleaning and laundry services provider is seeking an experienced and dedicated Dry Cleaning or Shirt Presser to join our team. As a garment presser, you will be responsible for operating and maintaining press machines to ensure that garments...