Job Description

ABOUT THE ROLE

The eCommerce Manager will be responsible for taking end-to-end operational and strategic ownership of our Direct-to-Consumer (“DTC”) sales across our digital storefronts included but not limited to Amazon (Seller/Vendor Central) and Shopify.

YOUR GOAL

• Achieve or exceed quarterly sales and profitability targets across assigned digital storefronts
• Improve profitability year over year through pricing, cost and advertising optimizations
• Maintain 100% account health compliance on Amazon and 100% site uptime and functionality on Shopify
• Launch all new products on time and achieve minimum first-quarter sales targets per launch plan
• Improve listing conversion rates within the first six months through CRO testing and content enhancements

YOUR KEY RESPONSIBILITIES

• Drive strategic sales growth across our digital storefronts by developing forecasts, managing budgets, and optimizing pricing, promotions and profitability across all stock keeping units (“SKUs”)
• Lead new product launches and competitive strategies, identifying market opportunities and executing rollout plans that align with revenue and margin goals
• Execute and optimize all eCommerce operations across Amazon and Shopify, including advanced advertising tactics, conversion rate testing, inventory forecasting and search visibility to maximize performance and sales growth
• Oversee site experience, reporting, and compliance across Amazon and Shopify, use performance data to optimize site merchandising, maintain account health and increase conversion through client review strategies
• Perform other reasonable duties as required to assist the department and the company in achieving its goals and objectives

YOUR QUALIFICATIONS

• Minimum ten (10) years of hands-on experience managing and optimizing high-growth eCommerce operations, with expert-level proficiency in both Amazon Seller/Vendor Central and Shopify platforms
• Proven success as a high-impact individual contributor who has directly managed and scaled annual revenue exceeding eight figures in a DTC
• Expertise in advanced digital advertising across Amazon Ads (including delivery service partner (“DSP”)), Google Analytics, and paid social channels
• Advanced proficiency in Excel/Sheets for forecasting and profitability analysis

YOUR SKILLS

• Exceptional analytical and quantitative skills
• Excellent organizational and project management and prioritization skills
• Exceptional communication and collaboration abilities.
• Strong attention to detail and commitment to quality control.
• Adaptability to shifting priorities and fast-paced timelines.
• Results-oriented with integrity and accountability
• Proficiency with Microsoft Office Suite (or equivalent tools)

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