Job Description

About Honey Homes

Honey Homes is a startup reimagining how homeowners take care of their homes. We’re a membership-based service pairing customers with a dedicated handyman and a modern tech platform to manage maintenance, repairs, and ongoing home needs.

We are a growth-stage startup backed by Khosla Ventures, Pear VC, Era Ventures, and founders of DoorDash, Lyft, and Opendoor. Our team comes from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber—and we’re still very much in builder mode, not corporate maintenance mode.

Learn more:  the Role

We’re hiring a Field Manager to help build, scale, and lead our Dallas market. This role is ideal for someone from a startup or tech-forward environment who blends hands-on operations, analytical thinking, and people leadership.

This is not a plug-and-play management role. You’ll help build the market from the ground up, refine local operations, and shape how Honey Homes grows in Texas.

You’ll operate at the intersection of:

• Field operations
• Team leadership and coaching
• Customer experience
• Data, systems, and dashboard analytics
• Market growth and experimentation

What You’ll Do

• Lead day-to-day operations for the Dallas market, owning quality, efficiency, and customer outcomes
• Hire, coach, and manage a growing team of handypeople (scaling to 10+ as the market grows)
• Build scalable operations playbooks while adapting quickly in a fast-moving startup
• Use data, tooling, and tech-enabled workflows to improve performance and reliability
• Monitor and act on performance metrics using internal dashboards and dashboard analytics
• Partner with Marketing and Growth to drive top-of-funnel demand and neighborhood expansion
• Build relationships with local specialists to extend service coverage
• Act as a hands-on leader who can switch between strategy and execution as the business grows
• Establish strong market operations with high customer satisfaction and retention
• Build and stabilize a high-quality handyman team
• Improve visit quality, follow-through, and customer trust
• Launch repeatable processes that scale with market growth
• Operate confidently using data, dashboards, and tech systems rather than intuition alone

What We’re Looking For

• 3+ years in operations, field ops, or general management in a startup or growth-stage company
• Experience in tech-enabled or marketplace businesses preferred
• Prior leadership or management experience with distributed or frontline teams
• Comfortable operating in ambiguity and building systems from scratch
• Strong analytical instincts; able to use data and tech tools to guide decisions
• Builder mindset—excited to create, test, and iterate rather than inherit static processes
• This role is for someone who thrives in startup environments, blending people leadership, analytics, and execution
• This role is based in Dallas with periodic travel to Austin to support Texas market growth.

Compensation & Benefits

• Salary: $95,000–$110,000 (depending on experience)
• Equity: All employees are owners at Honey Homes
• Benefits: 100% employer-paid medical, dental, vision; 401(k); FSA; flexible PTO
• Work Model: Field + office + some flexibility
• Must be authorized to work in the U.S. (no visa sponsorship)

honeyhomes.com

Honey Homes - Go-To Handyman for Your Home

One trusted handyman for all your home projects, managed in a simple app.

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