Front Desk Agent Job at Pyramid Global Hospitality, Philadelphia, PA

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  • Pyramid Global Hospitality
  • Philadelphia, PA

Job Description

Pyramid Global Hospitality

Pyramid Global Hospitality values its employees and fosters a supportive and inclusive work environment. The company offers comprehensive health insurance, retirement plans, paid time off, and unique perks like on-site wellness programs and employee rates on hotel stays. Ongoing training and development opportunities are available to help employees advance their careers.

The Hilton Philadelphia at Penn's Landing is a unique hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The hotel features 350 well-appointed guest rooms, 24,000 square feet of meeting space, and offers stunning city or river views.

About Us:

Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in vibrant cities. The company seeks individuals to bring the virtue of hospitality to life and foster personal growth.

What You'll Do:

  • Greet and welcome guests upon arrival, creating a positive first impression.
  • Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
  • Manage reservations, answer guest inquiries, and address complaints promptly.
  • Maintain a clean and organized front desk area.
  • Provide accurate information about the hotel, rooms, rates, and amenities.
  • Process payments and manage cash transactions accurately.
  • Coordinate with housekeeping and maintenance to ensure smooth operations.
  • Promote teamwork and contribute to a friendly, safe work environment.
  • Perform other duties as assigned.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A supportive and dynamic team environment.
  • Ongoing training and development programs.

What Are We Looking For?:

  • High school diploma or equivalent.
  • A strong desire to make an impact on other people.
  • An outgoing and engaging personality.
  • Computer skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced setting.
  • Ability to stand for the duration of the shift.
  • Must be available to work various shifts including weekends and holidays.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Tags

Shift work,

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