Job Description

SATCOM Watch Officer Job Description: **We cannot consider C2C and Sub-Vendor Candidates for this opportunity** Top Skills' Details 1. Requires high school diploma or equivalent and 5+ years of prior satellite communications experience.
2. Active TS/SCI Clearance
3. Sec+ Certification Shift: Panama Shift, This position provides 24/7/365 SATCOM/Gateway operational support to the DISA Joint Operations Center. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available. Primary Responsibilities:
* Provide SATCOM and Gateway equipment monitoring and control (M&C), mission establishment, situational awareness, trouble management, and engineering and testing support to Department of Defense Information Network (DODIN) SATCOM Gateways supporting the DODIN/DISN. Provisions, activates, tests and accepts enterprise DISN Transport SATCOM. Report incidents/events utilizing authorized email and ticketing systems. Report Joint Staff Priority unscheduled outages and/or service interruptions to the DJOC and Regional Battle Captains.
* Provide S/A WRT the status of DODIN SATCOM supporting the DODIN and DISN. This includes providing and implementing as directed by the DJOC Battle Captain ISO SATCOM/Gateway Operations, status/restoral processes of DODIN SATCOM Gateways systems and subsystems, Military Satellite Communications (MILSATCOM), and leased Commercial SATCOM (COMSATCOM). Provides Tier I/II support to Gateway and SATCOM users to include Special User community.
* Coordinate with other DISA Elements, other organizations and agencies; including the DISA CONEX Branches, Regional Satellite Communications Support Centers (RSSC), SATCOM users/terminals, MILSATCOM and COMSATCOM contractor Network Operation Centers (NOCs), and other communications planners, managers and operators. Contractor to be directly involved in SATCOM network configurations, system-monitoring, customer problem tracking, and network problem resolution in all aspects of SATCOM integral to our client's Baseband, IF, and RF Communications.
* Provide reporting on SATCOM Gateway equipment status, network status, SATCOM utilization using software applications and products provided by the Government. Create and manage trouble tickets. Update SATCOM utilizations and status reports daily. Contribute to daily, monthly and annual resource utilization reports. Maintain and provide SA of all bands of SATCOM used to extend the DISN, DODIN, and DISA provided services.
* Upon request, develop network diagrams using Government tools and software applications; provide reports on equipment status, network status, and network utilization using Government tools and software applications; and shall enter outage information via Government furnished trouble ticketing systems.
* Assist the DJOC and SATCOM/Gateway Operations to respond to around the clock contingency and catastrophic gateway and satellite anomalies, and provide recommendations for restoration of service in accordance with established priorities and procedures. This includes the directing and execution of prescribed changes.
*Experience with RSSC, CONEX, Gateway, iDirect, WSOMs, Satellite, WGS Desired experience/qualifications:
* DoD SATCOM Gateway
* Wideband SATCOM Network Controller
* Wideband Remote Monitoring System (WRMS)
* Common Network Planning Software (CNPS)
* DoD Teleport System
* IP Modem Suites
* GTMS Remedy or equivalent
* SATCOM architecture and signal flow.

Job Tags

For contractors, Remote work, Shift work,

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