Job Description

Overview

We are seeking an accomplished Senior Salesforce QA Analyst to become an integral part of our Customer Experience technical delivery team. In this role, you will be responsible for testing all aspects of our global Salesforce platforms and ensuring the highest quality of delivery to our business partners. You will work closely with IT delivery managers across portfolios and coordinate testing processes with other CPQ and ERP platforms. Our active projects span Sales, Marketing, Customer Service, Field Service, Contract Management, Finance, and CPQ.

Responsibilities

• Validate data security and sharing rules in Salesforce, ensuring alignment to user profiles and public groups.
• Test and validate reports and dashboards based on roles and role hierarchies.
• Verify Salesforce standard and custom objects, page layouts, field validations, and user access according to defined profiles.
• Validate workflow rules, approval processes, and validation rules to ensure flawless performance.
• Apply Data Loader to insert, update, and bulk import/export data from Salesforce objects.
• Conduct data migration between environments and validate data accuracy.
• Develop test scripts and cases, logging defects in the QC environment.
• Perform GUI, functional, regression, retesting, usability, acceptance, and smoke testing.
• Collaborate with QA team members, developers, project managers, and clients to resolve issues.
• Participate in technical and use case review meetings, supplying valuable insights.
• Engage in user acceptance testing to ensure functionality meets business requirements.
• Review functional requirements, test case scenarios, and test cases for completeness.
• Send daily status reports to QA managers, team members, and developer teams.
• Coordinate with onsite/offshore teams, conduct knowledge transfers, and provide support as needed.
• Prepare documentation on testing progress, test coverage, and status updates for various teams.
• Test Salesforce1 Mobile App, custom objects, fields, page layouts, custom tabs, reports, and other components.
• Test Salesforce.com setup, configuration, and customization.
• Run database queries in Workbench for test data into Salesforce.

What We're Looking For

• Bachelors degree or equivalent experience in Computer Science, MIS, or Engineering.
• 2+ years of Salesforce QA testing experience.
• 5+ years in medium to large enterprise IT environments.
• Profound understanding of Salesforce testing procedures and methodologies.
• Track record in developing test plans, test cases, and scenarios.
• Expertise in developing test classes using Salesforce Apex.
• Skilled in using Salesforce debug logs for troubleshooting and root cause analysis.
• Understanding of end-to-end testing in Salesforce environments, including system integration.
• Experience with API testing and validation.
• Understanding of Salesforce functionalities and limitations.
• Experience setting up regression testing processes and frameworks, including UI, backend, and Salesforce components.
• Ability to define and report QA metrics for defined releases.
• Experience with automation testing tools such as Selenium and Bitbucket pipelines.
• Strong analytical, written, and verbal communication skills.
• Experience with SaaS and on-premises software platforms.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, delivering performance for our B2B customers and joy to players. We are committed to responsible gameplay, governance, employee wellbeing, and sustainability. We value diversity and inclusion and welcome applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. EEO M/F/D/V

Benefits and Additional Information

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

Travel Expectations

None

Pay Range

$110,147 - $204,558 per year

Our goal is to pay a market-competitive salary near the median of our pay ranges. Final offers depend on experience, education, skills, location, and internal pay equity.

Additional Information

We offer a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location on a full-time basis without visa sponsorship.

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