Job Description

SUMMARY OF DUTIES

This position is responsible for ensuring a safe, comfortable, and pleasant journey for our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Car Attendants will be required to keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.

ESSENTIAL FUNCTIONS

This position will be responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient, and professional manner. Must load/unload supplies and maintain an inventory of supplies. Must be available to work flexible schedules that include weekends and holidays.

MINIMUM QUALIFICATIONS

Food and beverage handling experience. Cash handling and customer contact experience. Experience in housekeeping. Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages). Successfully complete a customer service aptitude testing instrument. Successfully complete drug screening and pre-employment medical exam. Must be able to lift heavy items. Must be able to work while standing for long periods of time. Must be able to work a variety of hours and days off, including up to eight days away from home crew base. Demonstrate a friendly, outgoing, and courteous disposition. Must wear company-provided uniform, comply with company grooming policies. Must have a H.S. Diploma or GED.

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT

Some college, food service industry or transportation-related training.

COMMUNICATIONS AND INTERPERSONAL SKILLS

Must have excellent verbal and written communication skills. #J-18808-Ljbffr Amtrak

Job Tags

Flexible hours,

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