Training Coordinator — City of Portland, Maine The Portland Regional Communications Center (PRCC) seeks a Training Coordinator to design, develop, and deliver comprehensive training and staff development programs for operations personnel under the direction of the Deputy Director of Operations & Training. This role oversees new‑hire and ongoing certification training (CAD, EMD, EFD, CPR, BCI, and Maine ESCB), maintains accurate training records, and evaluates program effectiveness. The ideal candidate holds a bachelor’s degree in business administration, adult education, or a related field (or equivalent experience), has at least three years of professional experience designing and delivering employer‑based training, demonstrates strong communication and facilitation skills, and can work a flexible schedule including nights and weekends. This position supports PRCC’s mission by ensuring operational excellence and continuous staff development. This position requires flexibility to conduct training during various shifts, including nights and weekends, to support operational readiness. Work is primarily conducted in an office or training environment. Required Skills & Experience Bachelor’s degree in business administration, adult education, or a related field; or equivalent combination of education and experience. Minimum of three (3) years of professional experience designing, developing, and delivering employer‑based training programs. Strong understanding of adult learning principles and instructional design. Excellent written and verbal communication skills. Strong interpersonal and facilitation skills with the ability to build effective relationships across teams. Successful completion of a background check and drug screening. Preferred Skills & Experience Experience in public safety, emergency communications, or dispatch training. Knowledge of Computer Aided Dispatch (CAD) systems and emergency dispatch protocols. Certification in adult education, instructional design, or training facilitation. Salary & Benefits This is a non‑union position – Grade C43 – Full‑time (40 hours) – Salary range $81,568 – $91,791 annually. Free employee health insurance with the completion of wellness incentives. Thirteen paid holidays. Sick, vacation, and personal leave. Life, dental, vision and income protection insurances. Choice of retirement plans, including a pension plan. Use of City recreation facilities. Fitness Reimbursement. Discount on professional development programs through USM and Thomas College. How to Apply If you have any questions or need assistance with the application, please email Human Resources at jobs@portlandmaine.gov or call 207‑874‑8624. Equal Opportunity Employer The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207‑874‑8624 or email hrinfo@portlandmaine.gov. #J-18808-Ljbffr City of Portland, Maine
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